REFUND/ RETURN POLICY

We take full responsibility for production mistake.
If we send you the wrong set/size/color, we would gladly issue you a refund or send you a whole new set for free.

​

we do not accept cancellations for sizing or length issues. We highly recommend carefully reviewing our sizing guide and measuring your nails before making a purchase to ensure the perfect fit.

​

We understand the importance of getting the right size and length for your press-on fake nails, as it contributes to their overall appearance and comfort. Our sizing guide provides detailed instructions on how to measure your nails accurately, allowing you to make an informed decision.

​

In the event that you have any questions or concerns about sizing or length, our customer service team is here to assist you before placing your order. We are more than happy to provide guidance and answer any inquiries you may have to ensure you choose the right set of nails for your needs.

​

Once an order has been placed, it enters our production process immediately to ensure prompt delivery. Due to the personalized nature of our handmade fake nails, we are unable to accommodate cancellations or changes based on sizing or length preferences after the order has been confirmed.

​

We strive to provide the best possible experience for our customers, and we appreciate your understanding and cooperation in adhering to our cancellation policy.

Please double check your shipping address, as we cannot change it once we shipped it.

​

Thank you for choosing uklifenails